Contact My Aged Care - either via phone on 1800 200 422 or www.myagedcare.gov.au. If your care needs indicate you may need a Home Care Package you will be referred to an Aged Care Assessment Team (ACAT). This assessment will identify the appropriate home care package level to meet your needs.
ACAT Assessment – an ACAT member will discuss your current situation and assess for eligibility to receive Australian Government-subsidised aged care services. Once approved, you then join the National Prioritisation Queue until a home care package become available.
Research Home Care providers – you are able to choose your preferred provider who you believe best meets your personal needs.
Allocation of a Home Care Package – you will be allocated a Home Care Package from the National Prioritisation process and given a unique package referral code.
Choose your preferred Home Care provider – a Care Manager from your chosen provider will work with you in partnership to develop your personal care plan and budget.
Suite 3.20, Level 3 (West Wing)
4 Ilya Ave, Erina NSW 2250
Phone 1300 241 300
Fax 02 4365 5732
Sue Mann Nursing and Community Care
PO Box 3301 Erina NSW 2250
If you are a client, family member, service partner or would like to find out more about what Sue Mann Nursing and Community Care offers, we would love to hear from you.