Veterans Care

Sue Mann’s privilege in caring for our veterans

The Central Coast has the second highest number of veterans per capita in Australia. Sue Mann Nursing and Community Care (SMNCC) has a long and close affinity with the veteran community having delivered in-home nursing services to local Veterans, war widows and war widowers for more than 30 years.

Since 1984, we have looked after thousands of veterans on the Central Coast, assisting them to maintain an optimum level of independence and to live with dignity in their own homes.



DVA Community Nursing

What is Department of Veterans’ Affairs (DVA) funded Community Nursing?

DVA Community Nursing is the provision of clinical nursing and personal care services to war veterans and war widows or widowers delivered in their home. DVA Community Nursing helps to restore or maintain a person’s maximum level of health and independence.

Who is eligible and how can I access DVA Community Nursing?

Veterans and war widows or widowers with a Gold Card are eligible for DVA Community Nursing. Veteran White Card holders may also be eligible for this service where the condition requiring nursing is accepted by DVA as war related.

To receive DVA Community Nursing, the veteran, war widow or widower must receive a referral from their Doctor or the Hospital Discharge Planner.

Following a referral from a Doctor or Hospital Discharge Planner, Sue Mann’s team will arrange a convenient time to complete a comprehensive assessment by a Registered Nurse.

What DVA Community Nursing services do we provide?

DVA Community Nursing services offered will depend on the client’s assessed clinical care needs. SMNCC delivers a range of community nursing services that are flexible and designed to help with individual care needs.

The types of DVA Community Nursing services that may be provided include:

  • Case Management
  • Personal Care
  • Wound Care
  • Incontinence management
  • Medication management
  • Rehabilitation
  • Chronic disease management
  • Palliative care and pain management
  • Arranging carer support services
  • Assistance to access longer term care arrangements
  • Making referrals to other Allied Health, HACC and community care services as needed
What level of assistance is available?

The duration and frequency of visitations provided to a veteran for community nursing and personal care by SMNCC will depend upon the client's assessed clinical need.

Funding

DVA Community Nursing is funded by the Australian Government through the Department of Veterans Affairs. There is no cost to program recipients.

Veterans’ Home Care

What is Department of Veterans’ Affairs (DVA) funded Veterans’ Home Care?

Veterans’ Home Care (VHC) is designed to assist veterans, war widows and widowers with low level care needs to remain in their own homes for longer and avoid premature admission to residential care. The VHC program is part of the DVA plan to ensure veterans and war widow/widowers maintain optimal health, wellbeing and independence.

Who is eligible and how can I access Veteran’s Home Care?

Veterans and war widowers are eligible to be assessed for all VHC services. To receive a VHC service, the veteran must be assessed by their local Veterans’ Home Care Assessment agency.

To contact your local VHC agency for a phone-based assessment, please call:

VHC agency phone number

1300 550 450

Following a request from the VHC assessment agency, SMNCC will arrange a convenient time to complete an assessment and commence the delivery of the approved VHC service.
What VHC services do we provide?

Veterans' Home Care provides a range of home care services designed to meet your needs including:

  • Domestic Assistance: assistance with domestic tasks such as household cleaning, dishwashing, clothes, washing and ironing.
  • In-home Respite Care: temporary relief provided to your carer or to you, if you are a carer.
  • Home and Garden Maintenance: The focus of home and garden maintenance services is to assist in keeping the home safe and habitable by minimising environmental health and safety hazards that may impact on you in and around your home.
What level of assistance is available?

The hours per week and frequency of visitations offered for a veteran receiving the VHC service will be determined by the VHC assessment agency based on your needs.

Funding

VHC services are subsided by the Australian Government through the Department of Veterans Affairs. There is a fee co-payment required to be paid by the program recipient. This will be determined by the VHC assessment agency.

 

Contact

Erina Office

Suite 3.20, Level 3 (West Wing)
Platinum Building
4 Ilya Ave, Erina NSW 2250

Phone 1300 241 300

Fax 02 4365 5732

Email mail@suemann.com.au

 

Postal address

Sue Mann Nursing and Community Care
PO Box 3301 Erina NSW 2250

 

Find us on Social Media

Our door is always open

If you are a client, family member, service partner or would like to find out more about what Sue Mann Nursing and Community Care offers, we would love to hear from you.

To join our team please submit your employment enquiry on our careers page.

 





 




 




 
Sue Mann Erina Office in-home care specialists Central Coast
Sue Mann in-home care specialists Central Coast