“ My dealings with this company have always been comfortable, friendly & efficient. The young woman who comes to my home is always personable, professional and extremely reliable ”
“ I wish to thank the staff who attended my father. The staff members did a remarkable job with him and he was always happy to have them care for him. He enjoyed their jovial, friendly and caring natures and genuine concern for him and his wife ”
“ I would like to thank you for the wonderful service provided by the nurses. Each one of them were wonderful in helping me through my sickness, they were comforting, supportive, polite, happy and at all times helpful in every possible way and I cannot speak too highly of them. The nurses who visited me in my downtimes were absolutely wonderful – they are a credit to your business ”
Valerie, Killarney Vale
“ Thank you, the care and companionship your nursing and cleaning staff showed to my Dad was exemplary, they were kind, gentle, understanding and extremely helpful. I would recommend them to anyone regarding care ”
“ Thank you for arranging a prompt assessment of my home in relation to domestic assistance. Your representative explained the process and dealt with the necessary paperwork in a professional manner ”
“ Sue Mann Nursing & Community Care are a team to be proud of – providing professional service with empathy / encouragement with independence, allowing one to feel like an individual with needs. I feel like they are extended family and I’m happy to welcome them into my home ”
Del, Umina Beach
“ Hoping that Sue Mann Service’s will always be there for the elderly – you enable us to continue to live with a little bit of respect and dignity… you are a tried and trusted ‘Service, anyone who tried to do the same, will have to be tried and trusted and that takes a long time! So please always be there for the elderly. ”
Dorothy, Killarney Vale
“ I am grateful for having had the opportunity of coming into contact with the excellent people from Sue Mann's, each of whom gives me confidence. They made me feel very much at home in my house and I felt appreciative of the benefits I gained from each of the Sue Mann team. ”
George, Lake Munmorah
“ Michelle has been a wonderful support person for me – always available when I was in trouble. I found her to me very caring and capable. I couldn’t have managed without her ”
“ Thank you for all you have done for my parents over the last years. All your staff are very caring and helpful – you can be proud of the reflection this gives Sue Mann’s. Their help and caring was just incredible. I will never be able to thank them enough ”
“ The comfort of living in your own home with all that’s familiar and treasured is something we at Sue Mann Nursing and Community Care understand. For over 30 years we have provided quality nursing and in-home care to our local area by a team of professionals, hand-picked not only for their skills and experience, but their passion for care.
I invite you to discover myhomecare – where your unique story and personal journey are at the centre of your care. Quality aged care for your individual needs, by skilled professionals from your local area to help you remain independent, with a sense of wellbeing in the place you feel most secure… your home. ”
Here at Sue Mann Nursing and Community Care we have designed a care service that is all about you – a unique way called myhomecare.
Our approach to care focuses on you – your personal journey, the particular care needs you have, and importantly, what makes you smile.
myhomecare means you and family members make informed choices about the type of care and support that’s needed, and guides the Sue Mann team to meet those needs.
myhomecare is our unique way of care. One that recognises every person is different through their experiences, family background, culture and life choices.
myhomecare helps you to build on your strengths, abilities and life passions. It’s all about maintaining your health and wellness at home. It gives you the opportunity to make informed choices about the type of care and support you, or a family member needs, and how those needs are met.
There are five steps to myhomecare. Together we create goals, develop a plan and organise the professional in-home services needed to support you living at home and improve your sense of wellbeing.
The journey to support you to remain in your local community living at home is guided by you. It starts by introducing you to your personalised myhomecare journey.
We work together to understand how involved you want to be in your care – you may want to manage the details yourself or might just be happy to steer and leave the nitty gritty to us.
Of course you change your level of involvement in directing your care at any time.
Then comes your story. You are encouraged to share your story about what brings you joy; what is most important; and how you prefer care and support to be provided.
In this process of storytelling and assessment, we get to know you a little more and begin to understand your aspirations, life’s passions, abilities and concerns.
At Sue Mann we have the local relationships and trained staff to ensure everyone has rightful access to the care and support services that suits them. Aboriginal and Torres Strait Islander elders; older Australians from culturally and linguistically diverse communities; our respected Veterans and War Widowers; and people from a lesbian, gay, bisexual, transexual and intersex community can be assured of culturally sensitive care through myhomecare .
Through listening to your story and your history, together we work out your aspirations and abilities and discuss your care needs and priorities. We establish a range of goals around the things that are important to you – the personal goals in which the care provided by us can help you achieve them. Some areas we explore to develop your goals are:
After helping to develop realistic goals and the kind of support you would like, we map out a care plan. It’s a flexible range of professional services and supports tailored to suit you.
Discussing ways to fund your care plan is another way we can help as you may be eligible for government subsidised support. Our friendly customer service team can point you in the right direction when it comes to finding the best funding solution.
With myhomecare your ongoing wellbeing is nurtured and improved. Through regular conversations and reviews, we work with you to adjust your care plan to make sure it continues to meet your changing needs and any new goals you may have.
Watch our video to see what our clients have to say about our home care services.
Older Australians and people living with a disability have more choice than ever in the provider
and services they can access for in-home care.
What makes us different as a provider is the ‘Sue Mann way’. Built on 30 years experience of specialist community nursing, we are the provider of choice for clinical nursing and in-home care on the Central Coast, Hunter and Sydney.
myhomecare, is about you. We focus on your story, your needs and what makes you happy to support you living at home amongst family, friends and your local community.
30 years of dedicated in-home nursing and home care, the leading and largest provider in the region; we are local people looking after local people.
we offer the full range of Government subsidised programs, providing flexibility to transition as your care needs changes. These include Low Care (Levels 1 and 2) and High Care (Levels 3 and 4) Home Care packages, HACC funded services including clinical nursing, allied health, personal care, domestic assistance and social support.
within hours, we have the staff to cover all regions; you have the reassurance of a nurse nearby.
including clinical care, allied health, expertise in supporting people living with dementia and facilitating dignified end of life care.
founded by Sue Mann from a passion to make a difference by providing people in need of nursing and care the choice to be cared for at home; we are 100% family owned and operated.
delivery of care that is continually monitored and improved by SMNCC quality management system; we are accredited to ISO 90001:2008.
There are a number of ways to fund your care and you may be eligible for subsidised care from the Australian Government.
Our friendly and knowledgeable team can assist you with identifying the best way to fund the services that meet your individual care needs from the following programs:
Living an independent lifestyle in your own home may become increasingly difficult with declining health and mobility. Sue Mann Nursing and Community Care has a wonderful team of Registered Nurses and aged care staff who are here to help and based in your local area – from the Central Coast, Hunter and Sydney.
We can make all the difference for you to stay living comfortably in your own home. SMNCC’s myhomecare covers all the services that are subsidised by the Australian Government, however if you are not eligible you can become a SMNCC private care client. Our friendly customer service team can talk to you about how to find this out.
Through myhomecare, Sue Mann’s unique way of care we offer a full range of Level 1-4 Home Care packagesREAD MORE
Enabling support services to help you to remain living in your home
Listening to your personal story and care needs is the starting point of our journey togetherREAD MORE
We have a long and close affinity with the Veteran community in the Central Coast regionREAD MORE
Sue Mann Nursing and Community Care private care offers you our full range of services and supportsREAD MORE
Our Transitional Aged Care program helps you resettle from hospital to your home
At Sue Mann Nursing and Community Care we understand you can only provide the highest levels of care and be a leading provider, with a great team – that’s why we believe our people are our greatest asset.
Each of our qualified staff are hand-picked professionals. We look for the best people for the right job. Our staff are people who love what they do and are committed to delivering quality care to our clients. They are on board with the company’s mission, vision and values.
We provide a professional and friendly work environment that is inspiring, innovative and progressive. We aim to provide our team members with the most up-to-date training, resources and equipment, in a supportive culture that encourages continuous education, respect and open communication.
Hear what our nurses and carers have to say about working as part of the Sue Mann home care team on the Central Coast.
Thank you for your interest in joining the Sue Mann Nursing and Community Care team. Please fill in the enquiry form below.
We actively recruit a diverse workforce and value staff from all cultural backgrounds. All team members are subject to a Criminal Record check and must have a car, third party property car insurance and an unrestricted driver’s licence. All staff must have a smartphone.
Currently there are no positions available, please check back soon.
Suite 3.20, Level 3 (West Wing)
4 Ilya Ave, Erina NSW 2250
Phone 1300 241 300
Fax 02 4365 5732
Sue Mann Nursing and Community Care
PO Box 3301 Erina NSW 2250
If you are a client, family member, staff member, service partner or would like to find out more about what Sue Mann Nursing and Community Care offers, we would love to hear from you.