homecare Central Coast with Sue Mann Nursing & Community Care Sue Mann Tabetops client stories video

Welcome to Sue Mann Nursing & Community Care

Personalised care by people who care

The comfort of living in your own home with all that’s familiar and treasured is something we at Sue Mann Nursing and Community Care understand. For over 30 years we have provided quality nursing and in-home care to our local area by a team of professionals, hand-picked not only for their skills and experience, but their passion for care.

I invite you to discover myhomecare – where your unique story and personal journey are at the centre of your care. Quality aged care for your individual needs, by skilled professionals from your local area to help you remain independent, with a sense of wellbeing in the place you feel most secure… your home.

Signed Sue Mann
 

How we care

Sue Mann myhome care program logo

Here at Sue Mann Nursing and Community Care we have designed a care service that is all about you – a unique way called myhomecare.

Our approach to care focuses on you – your personal journey, the particular care needs you have, and importantly, what makes you smile.

myhomecare means you and family members make informed choices about the type of care and support that’s needed, and guides the Sue Mann team to meet those needs.

  • What is myhomecare
  • 5 steps to myhomecare
  • Client Stories
  • Our Difference

 

What is Sue Mann's myhome care program for the Central Coast, Lake Macquarie, Newcastle and Hunter areas

myhomecare is our unique way of care. One that recognises every person is different through their experiences, family background, culture and life choices.

myhomecare helps you to build on your strengths, abilities and life passions. It’s all about maintaining your health and wellness at home. It gives you the opportunity to make informed choices about the type of care and support you, or a family member needs, and how those needs are met.

There are five steps to myhomecare. Together we create goals, develop a plan and organise the professional in-home services needed to support you living at home and improve your sense of wellbeing.

5 steps to myhome care program at Sue Mann for the Gosford, Central Coast, Lake Macquarie, Newcastle and Hunter region areas

The journey to support you to remain in your local community living at home is guided by you. It starts by introducing you to your personalised myhomecare journey.


  • My
    Involvement
  • My
    Story
  • My
    Goals
  • My
    Services
  • My
    Wellbeing
My Involvement

We work together to understand how involved you want to be in your care – you may want to manage the details yourself or might just be happy to steer and leave the nitty gritty to us.

Of course you change your level of involvement in directing your care at any time.

My Story

Then comes your story. You are encouraged to share your story about what brings you joy; what is most important; and how you prefer care and support to be provided.

In this process of storytelling and assessment, we get to know you a little more and begin to understand your aspirations, life’s passions, abilities and concerns.

At Sue Mann we have the local relationships and trained staff to ensure everyone has rightful access to the care and support services that suits them. Aboriginal and Torres Strait Islander elders; older Australians from culturally and linguistically diverse communities; our respected Veterans and War Widowers; and people from a lesbian, gay, bisexual, transexual and intersex community can be assured of culturally sensitive care through myhomecare .

My Goals

Through listening to your story and your history, together we work out your aspirations and abilities and discuss your care needs and priorities. We establish a range of goals around the things that are important to you – the personal goals in which the care provided by us can help you achieve them. Some areas we explore to develop your goals are:

  • What are your concerns about your health and wellbeing?
  • How could you be best supported to remain living at home?
  • How could your carer / family be best supported?
  • Who would you like to stay connected with?
  • What makes you happy?
  • Your most enjoyable day in the last 12 months
  • What you would like to be able to do again?
My Services

After helping to develop realistic goals and the kind of support you would like, we map out a care plan. It’s a flexible range of professional services and supports tailored to suit you.

Discussing ways to fund your care plan is another way we can help as you may be eligible for government subsidised support. Our friendly customer service team can point you in the right direction when it comes to finding the best funding solution.

My Wellbeing

With myhomecare your ongoing wellbeing is nurtured and improved. Through regular conversations and reviews, we work with you to adjust your care plan to make sure it continues to meet your changing needs and any new goals you may have.


Watch our video to see what our clients have to say about our home care services.

Our Difference

Older Australians and people living with a disability have more choice than ever in the provider
and services they can access for in-home care.

What makes us different as a provider is the ‘Sue Mann way’. Built on 30 years experience of specialist community nursing, we are the provider of choice for clinical nursing and in-home care on the Central Coast, Hunter and Sydney.



The Sue Mann difference in home care
  • Our unique way of care

    myhomecare, is about you. We focus on your story, your needs and what makes you happy to support you living at home amongst family, friends and your local community.

  • Experienced and locally focused

    30 years of dedicated in-home nursing and home care, the leading and largest provider in the region; we are local people looking after local people.

  • Flexibility with continuity of care

    we offer the full range of Government subsidised programs, providing flexibility to transition as your care needs changes. These include Low Care (Levels 1 and 2) and High Care (Levels 3 and 4) Home Care packages, HACC funded services including clinical nursing, allied health, personal care, domestic assistance and social support.

  • Timely care

    within hours, we have the staff to cover all regions; you have the reassurance of a nurse nearby.

  • Specialist approach and range of services

    including clinical care, allied health, expertise in supporting people living with dementia and facilitating dignified end of life care.

  • A family owned and operated industry leader

    founded by Sue Mann from a passion to make a difference by providing people in need of nursing and care the choice to be cared for at home; we are 100% family owned and operated.

  • Assurance of a high quality service

    delivery of care that is continually monitored and improved by SMNCC quality management system; we are accredited to ISO 90001:2008.

 

Services To Help You

An improved sense of wellbeing and peace of mind is something our clients often tell us they experience, and it’s a wonderful benefit from the services we offer. Sue Mann Nursing and Community Care provide a full range of specialist nursing care, in-home and support services so you can live in the comfort of your own home as independently as possible.

  • Health & independence
  • Looking after yourself
  • Connecting with family, friends & community
  • Help around the home
  • Specialist approach
  • Favourite things
  • Funding your care

Health and independence

  • Clinical nursing – provided by Registered Nurses who live in your local area. You have the reassurance of a nurse nearby
  • Allied health – an extensive network of health professionals (such as Occupational Therapists, Physiotherapists, Exercise Physiologists, Dieticians) provide additional in-home support to help maintain or improve your mobility, lifestyle and wellbeing
  • Telehealth – is a new way that supports you to monitor your health, wellbeing and stay connected by using simple and easy to use technology from the comfort of your home.
READ MORE
Sue Mann care about your health and maintaining independence

Looking after yourself

  • Personal care – caring staff to assist with your personal hygiene, grooming and the little things that make you feel better
  • Meals for you – support with planning and preparing meals to maintain a balanced, nutritious diet
READ MORE
Maintaining idependence with Sue Mann's aged care at home

Connecting with family, friends & community

  • Social support – enjoy participating in the things you like to do in your local community or through visits to your home
  • Transport – getting to and from medical appointments, or out and about
  • Carer support – supporting carers by providing a break from their caring role with some time out
  • Computer/IT support – technology support in the home to keep you connected
READ MORE
Sue Mann's in home care program helps you stay connected with your community

Help around the home

  • Domestic assistance – support with everyday household duties
  • Home and garden maintenance – help with household repairs and keeping your garden neat and tidy
READ MORE
help at home nurses from Sue Mann on the Central Coast

Specialist approach

  • Case management – specialist support with co-ordinating individual care planning and regular client reviews to promote your ongoing wellbeing
  • Dementia care – experienced support and care from recognising early signs, support for diagnosis, care plans and carer respite
  • Wound care – wound care and effective pain management control ensure you remain comfortable in your own home
  • Chronic disease management – support and encouragement for those living with a chronic disease to self-manage their health condition
  • Palliative care at home – supporting those with a life limiting illness to stay in the comfort of their home surrounded by their family and loved ones
READ MORE
Sue Mann have the specialist approach to inhome care

Favourite things

  • Moments that make you smile – help to organise something special in your life to give you a sense of happiness and wellbeing such as a massage, pet care, a special outing or event
READ MORE
Sue Mann incorporate your favourite things into your personalised home care program

Funding your care

There are a number of ways to fund your care and you may be eligible for subsidised care from the Australian Government.

Our friendly and knowledgeable team can assist you with identifying the best way to fund the services that meet your individual care needs from the following programs:

  • Home Care Packages (Level 1-4)
  • Home and Community Care
  • DVA funded Care
  • Disability Care
  • Private Care
READ MORE

 

Programs

Living an independent lifestyle in your own home may become increasingly difficult with declining health and mobility. Sue Mann Nursing and Community Care has a wonderful team of Registered Nurses and aged care staff who are here to help and based in your local area – from the Central Coast, Hunter and Sydney.

We can make all the difference for you to stay living comfortably in your own home. SMNCC’s myhomecare covers all the services that are subsidised by the Australian Government, however if you are not eligible you can become a SMNCC private care client. Our friendly customer service team can talk to you about how to find this out.

Funding your care

There are a number of ways to fund your care and you may be eligible for subsidised care from the Australian Government.

Join the team

At Sue Mann Nursing and Community Care we understand you can only provide the highest levels of care and be a leading provider, with a great team – that’s why we believe our people are our greatest asset.

Each of our qualified staff are hand-picked professionals. We look for the best people for the right job. Our staff are people who love what they do and are committed to delivering quality care to our clients. They are on board with the company’s mission, vision and values.

We provide a professional and friendly work environment that is inspiring, innovative and progressive. We aim to provide our team members with the most up-to-date training, resources and equipment, in a supportive culture that encourages continuous education, respect and open communication.

  • Working with us
  • Team member enquiry
  • Positions available

Hear what our nurses and carers have to say about working as part of the Sue Mann home care team on the Central Coast.

 

Team member enquiry

Thank you for your interest in joining the Sue Mann Nursing and Community Care team. Please fill in the enquiry form below.

We actively recruit a diverse workforce and value staff from all cultural backgrounds. All team members are subject to a Criminal Record check and must have a car, third party property car insurance and an unrestricted driver’s licence. All staff must have a smartphone.

Personal details
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Positions Available

Currently there are no positions available, please check back soon.

 

 

Nurses and carers at Sue Mann servicing the Gosford, Central Coast, Newcastle and Hunter areas
 

Contact

Erina Office

Suite 3.20, Level 3 (West Wing)
Platinum Building
4 Ilya Ave, Erina NSW 2250

Phone 1300 241 300

Fax 02 4365 5732

Email mail@suemann.com.au

 

Postal address

Sue Mann Nursing and Community Care
PO Box 3301 Erina NSW 2250

Our door is always open.

If you are a client, family member, staff member, service partner or would like to find out more about what Sue Mann Nursing and Community Care offers, we would love to hear from you.


 
 
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Sue Mann Erina Office in-home care specialists Central Coast
Sue Mann in-home care specialists Central Coast